Privacy Policy

In compliance with Law 25 — An Act to modernize legislative provisions as regards the protection of personal information (Quebec)

Website: www.peintres180.com Last updated: May 10, 2026

1. Identity of the person responsible for processing

Peintres 180 903 Bériault Street, Suite 101 Longueuil, Quebec J4G 1X7 Phone: (514) 526-5286 Email: info@peintres180.com Website: www.peintres180.com

Peintres 180 is responsible for processing personal information collected through this website. The general manager of the company also assumes the function of Person Responsible for the Protection of Personal Information (PRPPI) within the meaning of Law 25. Any request relating to the protection of your personal information may be sent to the email address above.

2. Purpose of the policy

Peintres 180 is committed to protecting the personal information of its visitors, clients, and job applicants in accordance with the Act respecting the protection of personal information in the private sector (CQLR, c. P-39.1), as amended by Law 25 (An Act to modernize legislative provisions as regards the protection of personal information).

This policy describes the types of information collected, the purposes of their use, their retention period, and your rights in relation to them.

Peintres 180 integrates privacy protection into the design of its tools, systems, and processes (privacy by design), in accordance with section 91.1 of Law 25. Any new project likely to collect personal information is subject to a prior assessment.

3. Personal information collected

3.1 Free quote form

• First and last name

• Email address

• Phone number

• Project address (city or neighborhood)

• Description of the painting project

• Type of service requested (commercial, institutional, industrial, building)

3.2 Contact form

• First and last name

• Email address

• Phone number

• Message or information request

3.3 Job applications

• First and last name

• Email address

• Phone number

• Curriculum vitae and professional background

• Availability and relevant experience

By submitting an application, you expressly consent to the collection and processing of this information for recruitment purposes only.

3.4 Browsing data (collected automatically)

• IP address

• Browser type and operating system

• Pages visited, duration of visits

• Traffic source (referrer)

• Data from Google Tag Manager (GTM-583SXKCQ) and Google Analytics

• Performance, availability (uptime), and session recording data collected via QuickMonitoring

4. Purposes of processing

The personal information collected is used for the following purposes:

• To respond to your quote or information requests regarding our painting services

• To plan and coordinate commercial, institutional, industrial, and building painting work

• To process applications and recruit qualified painters

• To manage client relations through our CRM (Zoho CRM)

• To send marketing or follow-up communications through Zoho Campaigns, with your consent

• To improve the quality of our services and user experience on our site

• To analyze website usage statistics (Google Analytics / Google Tag Manager)

• To monitor performance, availability, and user behavior on our site (QuickMonitoring)

• To comply with our legal and regulatory obligations (CCQ, RBQ, CNESST)

• To communicate with you regarding the follow-up of your project

We do not collect personal information for purposes other than those listed above without first obtaining your consent.

5. Legal bases for processing

The processing of your personal information is based on the following legal grounds:

• Explicit consent: when you submit a form, apply for a job, accept website cookies, or subscribe to our communications

• Performance of a contract: specifically in the context of preparing a quote or executing work

• Legal obligation: for credential verification and obligations related to CNESST, RBQ, and CCQ

• Legitimate interest: to improve our services, monitor the performance of our site, and ensure its security

6. Cookies and tracking technologies

Our website uses cookies and similar technologies to improve your browsing experience and analyze site usage.

6.1 Types of cookies used

• Essential cookies: essential for the proper functioning of the site (navigation, forms)

• Analytical cookies: Google Analytics and Google Tag Manager to measure audience and visitor behavior

• Performance and session cookies: QuickMonitoring to monitor site availability, performance, and record user sessions for improvement purposes

• Social network cookies: Facebook integration for share buttons

6.2 Session recording (session replay)

QuickMonitoring may record portions of your browsing session (mouse movements, clicks, scrolling) in order to analyze user experience and improve our site. These recordings are anonymized to the extent possible and are not used for personal identification purposes.

6.3 Cookie management

In accordance with Law 25, we obtain your consent before placing any non-essential cookies. You can manage your preferences at any time via the "Cookie Management" button accessible in the footer of the website.

You can also disable cookies through your browser settings, although this may affect certain features of the site.

7. Communication and sharing of information

Peintres 180 does not sell, rent, or share your personal information with third parties, except in the following cases:

Third-party service providers:

Any third party with access to your personal information is contractually obligated to protect it in accordance with applicable laws.

Other cases of sharing:

• Legal obligations: when required by law, regulation, court order, or governmental authority

• Business transfer: in the event of a merger, acquisition, or sale of assets, provided that the new controllers commit to respecting this policy

8. Transfers of information outside Quebec

Some of our service providers may store or process your personal information on servers located outside Quebec or Canada:

Before any transfer, Peintres 180 ensures that the information benefits from adequate protection, notably by:

• Conducting a privacy impact assessment (PIA) when required

• Concluding contractual agreements with the third parties concerned

• Verifying the level of protection offered by the destination jurisdiction

9. Retention period

We retain your personal information only for the duration necessary to fulfill the purposes for which it was collected:

Upon expiration of these periods, personal information is destroyed, deleted, or anonymized in a secure manner.

10. Your rights under Law 25

In accordance with the Act respecting the protection of personal information in the private sector, you have the following rights:

10.1 Right of access

You can request to view the personal information we hold about you, as well as information on how it is used.

10.2 Right to rectification

You can request the correction of any inaccurate, incomplete, or ambiguous representation concerning you.

10.3 Right to erasure

You can request the deletion of your personal information, subject to our legal obligations for retention.

10.4 Right to portability

You have the right to obtain, in a structured and commonly used technological format, the computerized information you have provided to us.

10.5 Right to withdraw consent

You can withdraw your consent to the processing of your personal information at any time, without retroactive effect, by notifying us by email. Withdrawal of consent to Zoho Campaigns communications can also be done via the unsubscribe link present in each email.

10.6 Right to file a complaint

You have the right to file a complaint with the Commission d'accès à l'information du Québec (CAI) if you believe your rights have not been respected.

Commission d'accès à l'information du Québec www.cai.gouv.qc.ca | 1 888 528-7741

11. How to exercise your rights

To exercise any of your rights or for any questions related to the protection of your personal information, please contact us:

• By email: info@peintres180.com

• By phone: (514) 526-5286

• By mail: Peintres 180 — Person Responsible for the Protection of Personal Information, 903 Bériault Street, Suite 101, Longueuil, Quebec J4G 1X7

We commit to responding to any request within 30 days of its receipt.

12. Confidentiality incidents

In the event of an incident involving personal information (unauthorized access, disclosure, or loss), Peintres 180 commits to:

• Log the incident in a register of confidentiality incidents

• Assess the risk of serious injury to the individuals concerned

• Notify the Commission d'accès à l'information du Québec if the risk of serious injury is confirmed

• Notify the individuals concerned as soon as possible if their information is at risk

These measures comply with the obligations provided under Law 25.

13. Security measures

Peintres 180 implements appropriate technical and organizational security measures to protect your personal information:

• Secure HTTPS protocol for all data transmissions

• Access to information limited to employees and subcontractors who need it

• Confidentiality agreements with third-party service providers

• Regular updates of the systems and software used

14. Protection of minors

Our website is not intended for individuals under the age of 14. We do not knowingly collect personal information from minors under 14 without the consent of a parent or legal guardian.

15. Links to third-party sites

Our site may contain links to third-party websites, notably Google Maps, Facebook, and Google Reviews. Peintres 180 is not responsible for the privacy practices of these sites. We encourage you to consult their respective privacy policies.

16. Modifications to this policy

Peintres 180 reserves the right to modify this privacy policy at any time to reflect changes in our practices or applicable legal requirements.

In the event of a material modification, we will notify you by a notice displayed on our website, indicating the date of the update.

Policy in effect since May 10, 2026 © 2025 Peintres 180 | All rights reserved 903 Bériault Street, Suite 101, Longueuil, Quebec J4G 1X7 | info@peintres180.com | (514) 526-5286